The AirAsia Airlines Jakarta Office plays an important role in assisting passengers with essential travel-related services. It acts as a reliable point for handling routine airline requirements while keeping communication clear and efficient. Passengers visiting the office can expect guidance that focuses on accuracy rather than unnecessary formality. Not only that, the office has a team to assist with flight schedules, ticket reservations, booking adjustments, and baggage-related queries. Travelers can also seek help regarding check-in details, fare rules, and service availability. For those requiring special assistance or clarification on travel regulations, the staff provides practical explanations and step-by-step support.
| Office Address | Sarinah Plaza Jl. M.H Thamrim No. 11 LG Jakarta Pusat Indonesia |
| Contact Number | +60 3 8660 4333 |
| Working Hours | 24 Hours Everyday |
| Email Address | iaa_travelagentsupport@airasia.com |
| Official Website | https://www.airasia.com/ |
| Online Check-in | https://www.airasia.com/check-in/v2/en/gb |
| Baggage services | https://www.airasia.com/aa/inflight-comforts/en/gb/baggage.html |
| Flight Status | https://www.airasia.com/flightstatus/en/GB |
| Airport Name | Soekarno–Hatta International Airport |
| Soekarno–Hatta International Airport Address | Pajang, Benda, Tangerang City, Banten, Indonesia |
| Airport Phone Number | +62 21 550 5179 |
| Airport Code | CGK |
| Head Office Address | RedQ, Jalan Pekeliling 5, Lapangan Terbang Antarabangsa Kuala Lumpur (KLIA2), 64000 KLIA, Selangor, Malaysia |
| Contact Number | +60 3 8660 4333 |
| Email Address | iaa_travelagentsupport@airasia.com |
| Flight ticket booking | In-flight meals | Missing luggage |
| Concierge services | Airport transfers | Garuda shop |
| Flight ticket rescheduling | Visa information | web/mobile app check-in |
| Airport lounges | Airport counter check-in | Flight information |
| Self-service kiosk check-in | Duty-free allowance | Unaccompanied minor |
| Baggage allowance | Immigration services | Animals and pets |
| In-flight wifi | Corporate reward program | Airport wifi |
| Vip lounge service | In-flight entertainment | Delayed flights |
| In-flight duty-free items | Airport facilities | Sports equipment |
The address of the AirAsia Airlines Jakarta office Sarinah Plaza Jl. M.H Thamrim No. 11 LG Jakarta Pusat Indonesia.
Yes, the AirAsia Airlines Jakarta office assists with all travel and flight related issues.
The AirAsia Airlines Jakarta office customer service is available 24 hours, 7 days a week.