With its operations covering many routes and providing a crucial connection between small communities and big freight centers for regional cargo transportation, Batik Air is the guarantee that time-sensitive products will successfully arrive at their destination safely and efficiently. The Batik Air Medan Office is also part of this network, which provides operational support, logistics coordination, and customer support to corporate clients and local partners.
| Office Address | Medan, Indonesia |
| Phone Number | +603 78415 388 |
| Working Hours | Available daily, 9.00am – 8.00pm |
| Email Address | batikair@airlinerepservices.com |
| Official Website | https://www.batikair.com.my/ |
| Flight Check In | https://checkin.batikair.com/dx/IDCI/#/check-in/start?locale=en-US |
| Baggage Services | https://www.batikair.com.my/experience/baggage |
| Airport Name | Sultan Mahmud Badaruddin II Airport |
| Suvarnabhumi Airport Address | Beringin, Deli Serdang Regency, North Sumatra 20553, Indonesia |
| Airport Contact Number | +62 711 385000 |
| Airport Code | PLM |
| Head Office Address | Jl. AM Sangaji No. 17, Petojo Utara, Gambir, Central Jakarta, DKI Jakarta 10130, Indonesia |
| Email Address | batikair@airlinerepservices.com |
| Contact Number | +603 78415 388 |
| Flight ticket booking | In-flight meals | Missing luggage |
| Concierge services | Airport transfers | Garuda shop |
| Flight ticket rescheduling | Visa information | web/mobile app check-in |
| Airport lounges | Airport counter check-in | Flight information |
| Self-service kiosk check-in | Duty-free allowance | Unaccompanied minor |
| Baggage allowance | Immigration services | Animals and pets |
| In-flight wifi | Corporate reward program | Airport wifi |
| Vip lounge service | In-flight entertainment | Delayed flights |
| In-flight duty-free items | Airport facilities | Sports equipment |
The Batik Air Medan Office located at Medan, Indonesia.
According to several sources, the office/customer service is available 24 hours, 7 days a week.
The Medan Office passengers can dial +603 78415 388 to speak with the Medan Office team.