A range of services is provided to travellers by Turkish Airlines Almaty Office manages all the travel related important operations.The office is dedicated to providing reliable customer support for both domestic and international passengers who prefer in-person guidance. Whether purchasing an airfare ticket, modifying an existing reservation, or need assistance with additional travel requirements such as pet travel, the Turkish Airlines is fully there to assist passengers.
| Where is Turkish Airlines Almaty Office | Furmanov Ave 100 Г, Almaty 050000, Kazakhstan |
| Phone Number | 0800 000 9145 |
| Working Hours | Every day – 24hrs |
| Email: | customer-aly@thy.com |
Almaty International Airport, Mailin St 2, Almaty 050039, Kazakhstan
Airport Contact Number: +77272280019
| Head Office Address | Turkish Airlines General Management Building, Ataturk Airport, Yesilkoy 34149 Istanbul Türkiye |
| Head Office Number | +90 212 463 63 63 |
| Official website | https://www.turkishairlines.com |
| Turkish Airlines Online Check-in | https://www.turkishairlines.com/en-int/any-questions/check-in |
| Turkish Airlines Flight Status | https://www.turkishairlines.com/en-int/flights/flight-status |
| Airbus A320-200 | 17 |
| Airbus A320neo | 4 |
| Airbus A319-100 | 6 |
| Airbus A321neo | 50 |
| Airbus A321-200 | 71 |
| Airbus A330-300 | 36 |
| Airbus A330-200 | 13 |
| Airbus A350-900 | 13 |
| Boeing 737-800 | 85 |
| Boeing 737-900ER | 15 |
| Boeing 737 MAX 8 | 28 |
| Boeing 737 MAX 9 | 5 |
| Boeing 777-300ER | 33 |
| Boeing 787-9 | 17 |
Yes. Changes and cancellations depend on your fare type. Flexible fares allow modifications, while economy promotional fares may have restrictions and fees.
Yes. Most flights include complimentary meals and drinks. Even in Economy Class, Turkish Airlines is renowned for its excellent in-flight meals.
Yes. When making a reservation or checking in, you can choose your seat. For Business Class, choosing a seat is free; however, depending on the type of fare, Economy Class may charge a cost.
Depending on what caused the delay and how long it lasted, Turkish Airlines will let you know and provide choices like free rebooking, refunds, or accommodations (in compliance with local and EU rules).