A quality service point is available at Hainan Airlines Hangzhou Office ensures that passengers enjoy an efficient and good travel experience. By managing important airline services and providing customer support, and queries. The Hainan Airlines helps travellers to all airlines related services. On top of that, this office even takes you through the lounge access, in-flight supervision, transit assistance, and arrival handover to a guardian. Whether booking a flight ticket, modifying an existing reservation, or needing assistance with additional travel needs such as pet travel, the Hangzhou Office is fully there to help travellers.
| Office Address | Hangzhou China |
| Phone Number | +86-898-95339 |
| Email Address | customer.care@hnair.com |
| Working Hours | Monday to Sunday 24 hours |
| Hainan Airlines Website | https://www.hainanairlines.com/ |
| Hainan Airlines Online Check-In | https://www.hainanairlines.com/INT/GB/Check-in |
| Hainan Airlines Flight Status | https://www.hainanairlines.com/INT/GB/flight-status |
| Airport Name | Hangzhou International Airport |
| Hangzhou International Airport Address | 6CPQ+9HC, Xiaoshan District, Hangzhou, Zhejiang, China |
| Airport Contact Number | +8657186662999 |
| Airport Code | HGH |
| Headquarters Address | Haikou City, Hainan Province, P.R. China HNA PLAZA, No.7 Guoxing Road Hainan Airlines Co., Ltd. Postcode: 570206 |
| Contact Number | +86-898-95339 |
| Email Address | webetservice@hnair.com |
| Flight ticket booking | In-flight meals | Missing luggage |
| Concierge services | Airport transfers | Garuda shop |
| Flight ticket rescheduling | Visa information | web/mobile app check-in |
| Airport lounges | Airport counter check-in | Flight information |
| Self-service kiosk check-in | Duty-free allowance | Unaccompanied minor |
| Baggage allowance | Immigration services | Animals and pets |
| In-flight wifi | Corporate reward program | Airport wifi |
| Vip lounge service | In-flight entertainment | Delayed flights |
| In-flight duty-free items | Airport facilities | Sports equipment |
The Hainan Airlines Hangzhou office address is Hangzhou China.
Only if you cancel within 24 hours of booking and the flight is at least 7 days out will you receive a complete refund.
Absolutely. If you’re running tight on time or dealing with sudden plan changes, the team can assist with urgent bookings or clarifications—subject to seat availability.