The China Eastern Airlines Hanoi Office in Vietnam provides reliable support for travelers flying with airline. Located in Hanoi , this office assists passengers with a wide range of services, making travel planning smoother and more convenient. Travelers can get help with flight bookings, ticket changes, baggage information, and general travel inquiries. The staff are trained to guide passengers through airline policies and ensure they receive accurate and up-to-date information about their journeys.
| Office Address | 15th Floor, East Tower, Lotte Center, 54 Lieu Giai Street, Giang Vo Ward, Hanoi, Vietnam |
| Phone Number | +0086-21-20695530 |
| customercare@ceair.com | |
| Working Hours | Open 24 hours |
| Airport Name | Noi Bai International Airport |
| Noi Bai International Airport Address | Noi Bai, Ha Noi, Vietnam |
| Airport Contact Number | +842438860247 |
| Head Office Address | The Board Office, Block A2, Northern District, CEA Building, 36 Hongxiang Sanlu Road, Minhang District, Shanghai |
| Head Office Number | +0086-21-20695530 |
| Official Site | https://www.ceair.com/ |
| China Eastern Airlines Check In | https://www.ceair.com/en/usd/self-service/before/checkin |
| Flight Ticket Booking | Immigration Services | Meet and Greet |
| Flight Wifi | In-Flight Entertainment | Flight/Visa Info |
| Duty-Free Allowance | Online Check-in | Flight Ticket Cancellation |
| Airport Transfers | Baggage Allowance | In-Flight Meals |
| Valet Parking | Airport Lounges | Airport Facilities |
| Miles | Delayed Flights | Ok to Board |
| Economy Class | Airport Wifi | Visa Services |
| Business Class | Missing Luggage | Visa on Arrival |
The office address is located at 15th Floor, East Tower, Lotte Center, 54 Lieu Giai Street, Giang Vo Ward, Hanoi, Vietnam
Yes, travelers can get assistance with Eastern Miles membership and mileage perks.
Yes, passengers can book both domestic and international flights through the office.
Yes, staff can explain the carry-on baggage limits, checked baggage allowances, and excess baggage fees.