The Etihad Airways Nairobi Office is your go-to spot for all the travel-related bookings. Here, passengers can get assistance with flight reservations, ticket changes, baggage information, and general travel inquiries. The office is dedicated to providing reliable customer support for both domestic and international travellers who prefer in-person guidance. Whether you are preparing for a business trip or a vacation, the Nairobi Office ensures a smooth and convenient experience with us.
| Office Address | Nairobi, Kenya |
| Phone Number | +1 877-690-0767 |
| Email Address | guest@etihadguest.com |
| Working hours | 24 Hours |
| Etihad Airways Official Website | https://www.etihad.com/en-in/ |
| Etihad Airways Flight Status | https://www.etihad.com/en-in/manage/flight-status |
| Etihad Airways Online Check In | https://www.etihad.com/en-in/manage/check-in |
| Airport Name | Jomo Kenyatta International Airport |
| Jomo Kenyatta International Airport Address | Embakasi, Nairobi, Kenya |
| Airport Phone Number | +25420822111 |
| Airport Code | NBO |
| Headquarters Address | Etihad AirwaysP.O. Box 35566New Airport Road, Khalifa CityAbu Dhabi, United Arab Emirates |
| Phone Number | +1 877-690-0767 |
| Email Address | guest@etihadguest.com |
| Aircraft | In service |
| Airbus A220-300 | 51 |
| Total | 51 |
| Flight Ticket Booking | Ok to Board | Flight Ticket Cancellation |
| Airport Lounges | Visa Services | Baggage Allowance, Online Check-in |
| Airport Transfers | Meet and Greet | Duty-Free Allowance |
| Immigration Services | Business Class | In-Flight Meals |
| Missing Luggage | Airport Lounges | Flight/Visa Info |
| Miles | Economy Class | Delayed Flights |
| Airport Facilities | In-Flight Entertainment | Airport Wifi |
| Valet Parking | Visa on Arrival | Flight Wifi |
The Etihad Airways Nairobi Office located at Nairobi, Kenya.
Yes, passengers can report baggage issues and receive support with tracking and claims.
Absolutely. If you’re running tight on time or dealing with sudden plan changes, the team can assist with urgent bookings or clarifications—subject to seat availability.
Yes, the Nairobi office operates around the clock, i.e., 24 hours to assist the flyers.