Hainan Airlines Shanghai Office in China

  • Shanghai, China
  • +86-898-95339 
  • Monday to Sunday 24 hours
Shanghai China

The Hainan Airlines Shanghai Office are dedicated to providing passengers with reliable and personalised support for all their travel needs. Whether it’s arranging flights, handling bookings, or answering questions about airline rules, the staff provides friendly and professional support, the office serves as a central hub for travel information and services, making it easier for passengers to plan their travel with full confidence. Here you can ask for ticket booking, flight rescheduling, ticket cancellation, fare inquiries, baggage allowance information, special assistance requests, medical clearance support, infant and child travel arrangements, group bookings, visa, and travel document guidance. 

Hainan Airlines Shanghai Office Complete Address

Office AddressShanghai, China
Phone Number+86-898-95339 
Email Addresscustomer.care@hnair.com
Working HoursMonday to Sunday 24 hours
Hainan Airlines Website https://www.hainanairlines.com/
Hainan Airlines Online Check-Inhttps://www.hainanairlines.com/INT/GB/Check-in
Hainan Airlines Flight Statushttps://www.hainanairlines.com/INT/GB/flight-status

Hainan Airlines Shanghai Airport Office Address, Phone Number With Map Location

Airport NameShanghai Pudong International Airport
Shanghai Pudong International Airport
Address
4RV5+P8J, Yingbin Expy, Pudong, Shanghai, China
Airport Contact Number+862196990
Airport CodePVG

Hainan Airlines Headquarters Full Contact Information

Headquarters AddressHaikou City, Hainan Province, P.R. China HNA PLAZA, No.7 Guoxing Road Hainan Airlines Co., Ltd. Postcode: 570206
Contact Number+86-898-95339 
Email Addresswebetservice@hnair.com

Hainan Airlines Fleet/ Aircraft Information

  • Airbus A330-200
  • Airbus A330-300
  • Airbus A350-900
  • Boeing 737-800
  • Boeing 737 MAX 8
  • Boeing 787-8
  • Boeing 787-9
  • Comac C919

Hainan Airlines Check-in, Booking- Full Services

Flight ticket booking In-flight meals Missing luggage 
Concierge services Airport transfers Garuda shop 
Flight ticket rescheduling Visa information web/mobile app check-in 
Airport lounges Airport counter check-in Flight information 
Self-service kiosk check-in Duty-free allowance Unaccompanied minor 
Baggage allowance Immigration services Animals and pets 
In-flight wifi Corporate reward program Airport wifi 
Vip lounge service In-flight entertainment Delayed flights 
In-flight duty-free items Airport facilities Sports equipment

Frequently Asked Questions (F.A.Q)

Where is the Hainan Airlines Shanghai Office located?

The Hainan Airlines Shanghai office address is Shanghai, China.

Is the Shanghai Office only for booking flights?

Not at all you can also ask about baggage rules, travel insurance, seat upgrades, loyalty points, and destination tips. 

Do I need an appointment to visit the office?

Nope, you can walk in anytime during working hours. But if you hate waiting, calling ahead is a smart move.

Will the office tell me if my fare is refundable or flexible?

Absolutely, They’ll explain the exact rules of your fare type so you don’t get surprised by hidden fees later.