The British Airways Headquarters, known as Waterside, is located in Harmondsworth near London Heathrow Airport in the United Kingdom. Serving as the airline’s main corporate office, it oversees key business functions such as operations, customer service, finance, marketing, and strategic planning. Opened in 1998, the headquarters was designed to support collaboration and efficiency while reflecting British Airways’ commitment to innovation and excellence in air travel. Its close proximity to Heathrow Airport, the airline’s primary hub, allows for seamless coordination of domestic and international operations across its global network.
| Founded | March 31, 1974 |
| Parent Company | International Airlines Group |
| AOC# | 441 |
| British airways headquarters address | Waterside, PO Box 365, Harmondsworth, UB7 0GB, United Kingdom |
| Hubs | London-GatwickLondon-Heathrow |
| Subsidiaries | BA CityFlyerBA EuroFlyer |
| Frequent Flyer Program | Executive Club/Avios |
| Alliance | OneWorld |
| Fleet | 244 |
| Destinations | 206 |
| Key People for British Airways | Sean Doyle (Chairman and CEO)Stephen William Lawrence Gunning (CFO and Director) |
| Official Website | https://www.britishairways.com/ |
| British Airways Headquarters phone number | 1 800 452 1201 |
| Corporate Office Timings | 24 hours a day/ 7 days a week |
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| Corporate Office Address | Hangar 5, Köpsvängen 22Building M, floor 6, 168 67 Bromma |
| Phone Number(For booking) | 000800 050 3215 (local calls)+44 8999 911094 (international calls)Monday – Saturday: 09:00-18:00 |
| Phone Number (Trade Enquiries) | 000800 050 3214 (local calls)+44 8999 911093 (international calls)Monday – Saturday: 09:00-18:00 |
| Phone Number (For delayed baggage) | 000800 050 3209 (local calls)+44 8999 911088 (international calls)Monday – Sunday: 09:00-20:00 IST |
| Phone Number(Travelling with Disability) | 000 800 050 3215 (option 5)Monday – Saturday: 09:00-18:00 (India Standard Time) |
| contactbade@email.ba.com |
| Booking Information | In-flight Assistance |
| Refund Process | Travel Info |
| Online Check-in | Member Clubs |
| Accessible Travel Services | Missed Flight |
| Class Types | Baggage Allowance |
| Cancel Flights | Goods Transportation Services |
| Packages | Seats |
| Payment Options | Online Boarding Pass |
| Flight Deals | Frequent Flyer |
| Route Map | Accessibility |
| Business Travel | Unaccompanied Minor Travel |
The British Airways Headquarters is located at Waterside in Harmondsworth, near London Heathrow Airport, United Kingdom.
Waterside officially opened in 1998 and has served as the airline’s main corporate office since then.
You can Contact British Airways Headquarters at 1 800 452 1201.
British Airways Corporate Office Located atPlc. Waterside PO Box 365, Harmondsworth, UB7 0GB, United Kingdom.
Thousands of employees work at Waterside, supporting the airline’s global operations and business functions.