The Hong Kong Express Phu Quoc Office acts like a tiny travel reset button. You walk in with questions and walk out already imagining sitting in your seat on the plane. With straightforward guidance, smooth assistance, and zero confusion, the office team makes flying with the airline feel effortless from the very beginning. If you want clean answers, quick support, and a stress-free start to your next adventure, this is the place that quietly ties it all together. Whether purchasing a flight ticket, books an advance reservation, or need special assistance with additional travel requirements such as pet travel, luggage lost and delayed, the Phu Quoc Office in Vietnam is fully there to help you.
| Office Address | Phu Quoc, Vietnam |
| Contact Number | +852 3902 0288 |
| Working Hours | Mon – Sun: 08:00 – 20:00 |
| Email Address | hke.groupdesk@hkexpress.com |
| Hong Kong Express Official Website | https://www.hkexpress.com/ |
| Airport Name | Phú Quốc International Airport |
| Phú Quốc International Airport Address | Đặc khu Tổ 2, Khu phố, Phú Quốc, An Giang, Vietnam |
| Contact Number | +842973595959 |
| Airport Code | PQC |
| Hong Kong Express Head Office Address | 1st Floor, Cathay House, 11 Tung Fai Road, Hong Kong International Airport, Tung Chung, Hong Kong SAR. |
| Hong Kong Express Contact Number | +852 3902 0288 |
| Hong Kong Express Email Address | hke.groupdesk@hkexpress.com |
| Flight ticket booking | In-flight meals | Missing luggage |
| Concierge services | Airport transfers | Garuda shop |
| Flight ticket rescheduling | Visa information | web/mobile app check-in |
| Airport lounges | Airport counter check-in | Flight information |
| Self-service kiosk check-in | Duty-free allowance | Unaccompanied minor |
| Baggage allowance | Immigration services | Animals and pets |
| In-flight wifi | Corporate reward program | Airport wifi |
| Vip lounge service | In-flight entertainment | Delayed flights |
| In-flight duty-free items | Airport facilities | Sports equipment |
The Hong Kong Express Phu Quoc office is located at Phu Quoc, Vietnam.
According to several sources, the office/customer service is available 24 hours, 7 days a week.
Only if you cancel within 24 hours of booking and the flight is at least 7 days out will you receive a complete refund.
Yes, the team can assist with seat preferences and available upgrade options.