Sometimes, planning a flight isn’t just about the ticket you hold. It’s about having a reliable point of contact when unexpected changes arise. The Japan Airlines Manila Office exists to serve precisely that purpose. While Japan Airlines is known for connecting communities and providing dependable services in challenging geographies, this office in the fleet is designed to bring the airline closer to its passengers in an easy way.The office has a team that offers direct services, whether you are inquisitive about flight times, require clarification regarding baggage restrictions, or even wish to modify your booking without using the two-way communication available in online services. It is also suitable for those who prefer interacting with someone reliable rather than using a digital screen, as every question will be addressed with patience and clarity.
| Office Address | Manila, Philippines |
| Contact Number | 1800 102 4135 |
| Email Address | jal_priority@ask.jal.co.jp. |
| Working Hours | Sat – Sun : 7 AM–3:30 PM |
| Japan Airlines Official Website | https://www.jal.co.jp/jp/en/ |
| Airport Name | Ninoy Aquino International Airport |
| Ninoy Aquino International Airport Address | Pasay City, 1300 Metro Manila, Philippines |
| Phone Number | +63288771111 |
| Airport Code | MNL |
| Headquarters Address | 2-4-11 Higashi-Shinagawa, Shinagawa-Ku, Tokyo, 140-8637, Japan |
| Contact Number | +81-3-5460-0522 |
| Email Address | jal_priority@ask.jal.co.jp. |
| Economy Class | Airport Lounges | Flight Ticket Cancellation |
| Airport Lounges | Visa Services | Baggage Allowance, Online Check-in |
| Airport Transfers | Meet and Greet | Duty-Free Allowance |
| Immigration Services | Business Class | In-Flight Meals |
| Missing Luggage | Ok to Board | Flight/Visa Info |
| Miles | Flight Ticket Booking | Delayed Flights |
| Airport Facilities | In-Flight Entertainment | Airport Wifi |
| Valet Parking | Visa on Arrival | Flight Wifi |
The Japan Airlines Manila office is located at Manila, Philippines.
Yes, staff can walk you through the cancellation process and refund rules.
It’s usually closed on Sundays, but some services may be available via hotline support.
Yes, the staff can provide real-time flight updates and seat availability.