Japan Airlines Shanghai Office in China
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Shanghai, China
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1800 102 4135
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Sat - Sun : 7 AM–3:30 PM
You have likely experienced that flash of indecision when you are desperately searching flight options at 2 a.m., trying to decipher whether that flexible fare is actually flexible, whether the baggage included or not actually includes your favorite carry-on, etc. Travel logistics may be a nightmare, particularly when time zones, layovers, or last-minute schedule disruptions are involved. Fortunately, the Japan Airlines Shanghai Office is there to make sure that your plans go on.
Japan Airlines Shanghai Office Get To Know Us
| Office Address | Shanghai, China |
| Contact Number | 1800 102 4135 |
| Email Address | jal_priority@ask.jal.co.jp. |
| Working Hours | Sat – Sun : 7 AM–3:30 PM |
| Official Website | https://www.jal.co.jp/jp/en/ |
Japan Airlines Shanghai Airport Office Address, Phone & Map Location
| Airport Name | Shanghai Pudong International Airport |
| Shanghai Pudong International Airport Address | 4RV5+P8J, Yingbin Expy, Pudong, Shanghai, China |
| Phone Number | +862196990 |
| Airport Code | PVG |
Japan Airlines Headquarters Address Information
| Headquarters Address | 2-4-11 Higashi-Shinagawa, Shinagawa-Ku, Tokyo, 140-8637, Japan |
| Contact Number | +81-3-5460-0522 |
| Email Address | jal_priority@ask.jal.co.jp. |
Japan Airlines Aircraft/ Fleet Size, Types & Capacity
- Airbus A350-1000
- Boeing 787-9
- Boeing 787-8
- Boeing 777-300ER
- Boeing 777-200ER
- Boeing 767-300ER
- Boeing 737-800
- A321ceo
- Embraer 170
- Embraer 190
- De Havilland DHC-8-400 Cargo Combi
- ATR42-600
- ATR72-600
Japan Airlines Available Services & Passenger Support
| Economy Class | Airport Lounges | Flight Ticket Cancellation |
| Airport Lounges | Visa Services | Baggage Allowance, Online Check-in |
| Airport Transfers | Meet and Greet | Duty-Free Allowance |
| Immigration Services | Business Class | In-Flight Meals |
| Missing Luggage | Ok to Board | Flight/Visa Info |
| Miles | Flight Ticket Booking | Delayed Flights |
| Airport Facilities | In-Flight Entertainment | Airport Wifi |
| Valet Parking | Visa on Arrival | Flight Wifi |
Frequently Asked Questions (F.A.Q)
The Japan Airlines Shanghai office is located at Shanghai, China.
In most cases, no appointment is required. However, calling ahead can save time and ensure someone is available to assist you.
Yes. The staff can arrange wheelchair assistance, priority boarding, and other accessibility services in advance.
Absolutely! Both one-way and round-trip tickets are available at the Japan Airlines Shanghai Office.
Japan Airlines
