The Kenya Airways Nairobi Office are dedicated to providing passengers with reliable and personalised support for all their travel needs. Whether it’s arranging flights, handling bookings, or answering questions about airline rules, the staff provides friendly and professional support, the office serves as a central hub for travel information and services, making it easier for passengers to plan their travel with full confidence. They can assist you with flight bookings, baggage queries, and other travel-related concerns.
| Office Address | Nairobi, Kenya |
| Phone Number | +233 30 700 1333 |
| Working Hours | Everyday 24 hours |
| Email Address | customer.relations@kenya-airways.com |
| Kenya Airways Official Website | https://www.kenya-airways.com/ |
| Kenya Airways Online Check-in | https://www.kenya-airways.com/en-in/book-manage/post-booking/check-in/ |
| Kenya Airways Flight Status | https://www.kenya-airways.com/en-in/book-manage/flight-status/ |
| Airport Name | Jomo Kenyatta International Airport |
| Jomo Kenyatta International Airport Address | Embakasi, Nairobi, Kenya |
| Airport Contact Number | +25420822111 |
| Airport Code | NBO |
| Head Office Address | Airport North Road, P.O. Box 19002, Embakasi, Nairobi, 00501 |
| Phone Number | +254 734 104 747 |
| Email Address | customer.relations@kenya-airways.com |
| Immigration Services | Flight Ticket Booking | In-Flight Entertainment |
| Missing Luggage | Visa Services | Airport Lounges |
| Online Check-in | Business Class | Baggage Allowance |
| Meet and Greet | Airport Wifi | Flight/Visa Info |
| Airport Facilities | Airport Transfers | Flight Ticket Rescheduling |
| Delayed Flights | Duty-Free Allowance | Boarding Service |
| Visa on Arrival | Miles | Flight Wifi |
| Flight Ticket Cancellation | In-Flight Meals | Economy Class |
The Kenya Airways Nairobi Office located at Nairobi , Kenya.
Yes, you can request flight changes or cancellations at the office, depending on your ticket type.
You can certainly ask about additional baggage at the Nairobi Office. The staff will also inform you about the charges related to it.
Yes, passengers can receive help with booking modifications, seat selection, and travel document-related queries.