If you’ve ever had to sort out a flight issue over unstable internet or long-distance calls, you already know the struggle. Sometimes, the last thing you need is another form to solve their issues. Instead, you would prefer talking to a real person. The Uganda Airlines Entebbe Office in Uganda brings back that kind of support.
But what is this office? It is the place where passengers can seek clearance regarding changes in tickets, refunds, group booking, or generally check on the flight. The employees here are familiar with the local and international routes and assist travelers who might be making their maiden flights or those with transit flights through congested airports.
The Entebbe Office serves as an intermediary between the growing network of Uganda Airlines and the needs of its passengers. The service is practical, as well as polite. You can expect clear-cut answers, face-to-face instructions, and support that is not hurried or dismissive.
If you’re planning to fly with Uganda Airlines, this guide describes what the Entebbe office can assist you with. So, next time, when a small travel problem turns into a big headache, you will know where to go.
| Where is the Uganda Airlines Entebbe Office located? | Victoria Mall, Entebbe |
| Telephone Number | +(256)200 406 4005 |
| reservations@ugandairlines.com | |
| Working hours | Open 24 hours |
| Airport Name | Entebbe International Airport |
| Address | Kampala Road, Entebbe, Uganda |
| Airport Code | EBB |
| Contact Number | +256760664352 |
| Head Office Address | EagleAir Hangar Complex, Entebbe International Airport – Old Airport P.O. Box 431, Entebbe, Uganda. |
| Contact Number | +(256)200 406 4005 |
| Uganda Airlines Official Site | https://ugandairlines.com/ |
| Uganda Airlines Flight Status | https://ugandairlines.com/flight-status |
List of all Uganda Airlines Offices
| Economy Class | Airport Lounges | Flight Ticket Cancellation |
| Airport Lounges | Visa Services | Baggage Allowance, Online Check-in |
| Airport Transfers | Meet and Greet | Duty-Free Allowance |
| Immigration Services | Business Class | In-Flight Meals |
| Missing Luggage | Ok to Board | Flight/Visa Info |
| Miles | Flight Ticket Booking | Delayed Flights |
| Airport Facilities | In-Flight Entertainment | Airport Wifi |
| Valet Parking | Visa on Arrival | Flight Wifi |
| Aircraft | In Service |
| Airbus A320neo | _ |
| Airbus A330-800 | 2 |
| Boeing 787-9 | _ |
| Bombardier CRJ-900ER | 4 |
| Total | 6 |
The office is located at Entebbe International Airport , Kampala Road, Entebbe, Uganda
You can book tickets, make flight changes, handle baggage concerns, and inquire about travel policies or promotions.
Yes, you can request cancellations or refunds at the Entebbe Office and get real-time updates on processing.
Yes, through the office, passengers may upgrade to Business Class or extra-legroom seats.
Flight adjustments are possible, subject to fare limitations and seat availability.
The staff offers broad advice, but passengers should double-check regulations with the respective embassies.