The Eastar Jet Seoul Officeserves as the local point of interaction for the natives who often travel to and from. Conveniently located within the heart of the city, this Seoul Office is a central hub, which is managed by a team of travel experts. These personnel are solely dedicated to handling all customer queries efficiently, to ensure the solace of the passengers. Additionally, passengers can also get support for checking flight schedules, understanding baggage rules, and learning about special travel services. By visiting the office, you can clarify doubts, make changes to your bookings, and plan your journey with confidence
Eastar Jet Available Services And Passenger Support
Flight ticket booking
In-flight meals
Missing luggage
Concierge services
Airport transfers
Garuda shop
Flight ticket rescheduling
Visa information
web/mobile app check-in
Airport lounges
Airport counter check-in
Flight information
Self-service kiosk check-in
Duty-free allowance
Unaccompanied minor
Baggage allowance
Immigration services
Animals and pets
In-flight wifi
Corporate reward program
Airport wifi
Vip lounge service
In-flight entertainment
Delayed flights
In-flight duty-free items
Airport facilities
Sports equipment
Frequently Asked Questions
What is Eastar Jet’s baggage policy?
Passengers can carry one 7 kg cabin bag and one personal item. Checked baggage allowance varies by route and fare, usually 15–20 kg for international flights.
Does Eastar Jet Airlines provide in-flight meals?
Yes, the airline offers meals on longer routes and light snacks or drinks on short flights, depending on the duration and fare type.
Can I request special assistance or medical support through the office?
Yes, passengers can request the team in advance to arrange wheelchair assistance, medical clearance, or special seating as needed.