The Sriwijaya Air Berau office are dedicated to providing passengers with reliable and personalised support for all their travel needs. Whether it’s arranging flights, handling bookings, or answering questions about airline rules, the staff provides friendly and professional support, the office serves as a central hub for travel information and services, making it easier for passengers to plan their travel with full confidence. Here you can ask for ticket booking, flight rescheduling, ticket cancellation, fare inquiries, baggage allowance information, special assistance requests, medical clearance support, infant and child travel arrangements, group bookings, visa, and travel document guidance.
| Office Address | Berau , Indonesia |
| Phone Number | +62 (021) 00000000 |
| Email Address | customercare@sriwijayaair.co.id |
| Working Hours | Mon to Sun 24 hours |
| Sriwijaya Air Website | https://www.sriwijayaair.co.id/ |
| Airport Name | Kalimarau Airport |
| Kalimarau Airport Address | Teluk Bayur, Berau Regency, East Kalimantan 77315, Indonesia |
| Contact Number | +6285262146214 |
| Airport Code | BEJ |
| Headquarters Address | Sriwijaya Air Tower, Jl. Atang Sanjaya Number 21, Soekarno Hatta Airport, |
| Contact Number | +62 (021) 00000000 |
| Email Address | customercare@sriwijayaair.co.id |
| Aircraft | In service |
|---|---|
| Boeing 737-500 | 5 |
| Boeing 737-800 | 4 |
| Total | 9 |
| Flight ticket booking | In-flight meals | Missing luggage |
| Concierge services | Airport transfers | Garuda shop |
| Flight ticket rescheduling | Visa information | web/mobile app check-in |
| Airport lounges | Airport counter check-in | Flight information |
| Self-service kiosk check-in | Duty-free allowance | Unaccompanied minor |
| Baggage allowance | Immigration services | Animals and pets |
| In-flight wifi | Corporate reward program | Airport wifi |
| Vip lounge service | In-flight entertainment | Delayed flights |
| In-flight duty-free items | Airport facilities | Sports equipment |
The Sriwijaya Air Berau office is situated at Berau , Indonesia.
Of course, the team personnel can explain baggage allowances for Scenic Air flights and tours and help you purchase additional weight if your experience type allows it.
They handle group reservations, corporate bookings, and customized travel requirements for businesses.
Yes, they can pull up real-time flight updates and help you plan your timing accordingly.