A quality service point is available at Sriwijaya Air Pontianak office ensures that passengers enjoy an efficient and good travel experience. By managing important airline services and providing customer support, and queries. The Sriwijaya Air helps travellers to all airlines related services. On top of that, this office even takes you through the lounge access, in-flight supervision, transit assistance, and arrival handover to a guardian. Whether booking a flight ticket, modifying an existing reservation, or needing assistance with additional travel needs such as pet travel, the Pontianak Office is fully there to help travellers.
| Office Address | Pontianak , Indonesia |
| Phone Number | +62 (021) 00000000 |
| Email Address | customercare@sriwijayaair.co.id |
| Working Hours | Mon to Sun 24 hours |
| Sriwijaya Air Website | https://www.sriwijayaair.co.id/ |
| Airport Name | Supadio International Airport |
| Supadio International Airport Address | Jl. Arteri Supadio No.17, Limbung, Kec. Sungai Raya, Kabupaten Kubu Raya, Kalimantan Barat 78391, Indonesia |
| Contact Number | +62 561 721 560 |
| Airport Code | PNK |
| Headquarters Address | Sriwijaya Air Tower, Jl. Atang Sanjaya Number 21, Soekarno Hatta Airport, |
| Phone Number | +62 (021) 00000000 |
| Email Address | customercare@sriwijayaair.co.id |
| Aircraft | In service |
|---|---|
| Boeing 737-500 | 5 |
| Boeing 737-800 | 4 |
| Total | 9 |
| Flight ticket booking | In-flight meals | Missing luggage |
| Concierge services | Airport transfers | Garuda shop |
| Flight ticket rescheduling | Visa information | web/mobile app check-in |
| Airport lounges | Airport counter check-in | Flight information |
| Self-service kiosk check-in | Duty-free allowance | Unaccompanied minor |
| Baggage allowance | Immigration services | Animals and pets |
| In-flight wifi | Corporate reward program | Airport wifi |
| Vip lounge service | In-flight entertainment | Delayed flights |
| In-flight duty-free items | Airport facilities | Sports equipment |
The Sriwijaya Air Pontianak office is located in Pontianak , Indonesia.
Yes, they can pull up real-time flight updates and help you plan your timing accordingly.
Yes, you can request flight changes or cancellations at the office, depending on your ticket type.
Of course, the team personnel can explain baggage allowances for Scenic Air flights and tours and help you purchase additional weight if your experience type allows it.