Sriwijaya Air Biak officeis the ideal place for passengers who prefer a personal touch and communication when planning their air journey, the office not only serves as a hub for airline details but also provides commitment to customer care. Visitors can interact directly with knowledgeable staff who provide clear guidance and support tailored to individual travel needs. Whether purchasing a flight ticket, online reservation, or needing assistance with additional travel requirements such as pet travel, the Sriwijaya Air is fully there to help passengers. From answering travel queries to providing updates on flight updates and policies, the office aims to make every journey calm and seamless.
| Office Address | Biak , Indonesia |
| Phone Number | +62 (021) 00000000 |
| Email Address | customercare@sriwijayaair.co.id |
| Working Hours | Mon to Sun 24 hours |
| Sriwijaya Air Website | https://www.sriwijayaair.co.id/ |
| Airport Name | Frans Kaisiepo Airport |
| Frans Kaisiepo Airport Address | R454+7CG, Jl. M Yamin, Ambroben, Kec. Biak Kota, Kabupaten Biak Numfor, Papua 98118, Indonesia |
| Contact Number | 0981-22555 |
| Airport Code | BIK |
| Headquarters Address | Sriwijaya Air Tower, Jl. Atang Sanjaya Number 21, Soekarno Hatta Airport, |
| Phone Number | +62 (021) 00000000 |
| Email Id | customercare@sriwijayaair.co.id |
| Aircraft | In service |
|---|---|
| Boeing 737-500 | 5 |
| Boeing 737-800 | 4 |
| Total | 9 |
| Flight ticket booking | In-flight meals | Missing luggage |
| Concierge services | Airport transfers | Garuda shop |
| Flight ticket rescheduling | Visa information | web/mobile app check-in |
| Airport lounges | Airport counter check-in | Flight information |
| Self-service kiosk check-in | Duty-free allowance | Unaccompanied minor |
| Baggage allowance | Immigration services | Animals and pets |
| In-flight wifi | Corporate reward program | Airport wifi |
| Vip lounge service | In-flight entertainment | Delayed flights |
| In-flight duty-free items | Airport facilities | Sports equipment |
The Sriwijaya Air Biak office is located in Biak, Indonesia.
If you want some wheelchair support, priority boarding, or additional care for senior passengers, the team can arrange that beforehand.
While Biak doesn’t run a traditional loyalty program, the office team can guide you on fare tiers, add-ons, bundles, and saving options.
They handle group reservations, corporate bookings, and customized travel requirements for businesses.