The executives of theSriwijaya Air Jayapura office are dedicated to providing passengers with reliable and personalised support for all their travel needs. Whether it’s arranging flights, handling bookings, or answering questions about airline rules, the staff provides friendly and professional support, the office serves as a central hub for travel information and services, making it easier for passengers to plan their travel with full confidence. Here you can ask for ticket booking, flight rescheduling, ticket cancellation, fare inquiries, baggage allowance information, special assistance requests, medical clearance support, infant and child travel arrangements, group bookings, visa, and travel document guidance.
| Office Address | Jayapura , Indonesia |
| Contact Number | +62 (021) 00000000 |
| Email Address | customercare@sriwijayaair.co.id |
| Working Hours | Mon to Sun 24 hours |
| Sriwijaya Air Website | https://www.sriwijayaair.co.id/ |
| Airport Name | Sentani Airport |
| Sentani Airport Address | Jl. PLN, Sentani Kota, Sentani, Jayapura Regency, Papua 99359, Indonesia |
| Contact Number | +62967591168 |
| Airport Code | DJJ |
| Headquarters Address | Sriwijaya Air Tower, Jl. Atang Sanjaya Number 21, Soekarno Hatta Airport, |
| Contact Number | +62 (021) 00000000 |
| Email Address | customercare@sriwijayaair.co.id |
| Aircraft | In service |
|---|---|
| Boeing 737-500 | 5 |
| Boeing 737-800 | 4 |
| Total | 9 |
| Flight ticket booking | In-flight meals | Missing luggage |
| Concierge services | Airport transfers | Garuda shop |
| Flight ticket rescheduling | Visa information | web/mobile app check-in |
| Airport lounges | Airport counter check-in | Flight information |
| Self-service kiosk check-in | Duty-free allowance | Unaccompanied minor |
| Baggage allowance | Immigration services | Animals and pets |
| In-flight wifi | Corporate reward program | Airport wifi |
| Vip lounge service | In-flight entertainment | Delayed flights |
| In-flight duty-free items | Airport facilities | Sports equipment |
The Sriwijaya Air Jayapura office is located in Jayapura , Indonesia.
Yes, the staff can provide details on partner airlines, code-share routes, and connecting flights through Seaborne’s network.
If you want some wheelchair support, priority boarding, or additional care for senior passengers, the team can arrange that beforehand.
While Jayapura doesn’t run a traditional loyalty program, the office team can guide you on fare tiers, add-on, bundles, and saving options.