The Sriwijaya Air Ternate office is your go-to spot for all the travel-related bookings. Here, passengers can get assistance with flight reservations, ticket changes, baggage information, and general travel inquiries. The office is dedicated to providing reliable customer support for both domestic and international travellers who prefer in-person guidance. Whether you are preparing for a business trip or a vacation, the Ternate Office ensures a smooth and convenient experience with us.
| Office Address | Ternate , Indonesia |
| Contact Number | +62 (021) 00000000 |
| Email Address | customercare@sriwijayaair.co.id |
| Working Hours | Mon to Sun 24 hours |
| Sriwijaya Air Website | https://www.sriwijayaair.co.id/ |
| Airport Name | Sultan Babullah Airport |
| Sultan Babullah Airport Address | R9MG+7MQ, Tafure, Kota Ternate Utara, Ternate City, North Maluku, Indonesia |
| Contact Number | +62 921 21797 |
| Airport Code | TTE |
| Headquarters Address | Sriwijaya Air Tower, Jl. Atang Sanjaya Number 21, Soekarno Hatta Airport, |
| Contact Number | +62 (021) 00000000 |
| Email Id | customercare@sriwijayaair.co.id |
| Aircraft | In service |
|---|---|
| Boeing 737-500 | 5 |
| Boeing 737-800 | 4 |
| Total | 9 |
| Flight ticket booking | In-flight meals | Missing luggage |
| Concierge services | Airport transfers | Garuda shop |
| Flight ticket rescheduling | Visa information | web/mobile app check-in |
| Airport lounges | Airport counter check-in | Flight information |
| Self-service kiosk check-in | Duty-free allowance | Unaccompanied minor |
| Baggage allowance | Immigration services | Animals and pets |
| In-flight wifi | Corporate reward program | Airport wifi |
| Vip lounge service | In-flight entertainment | Delayed flights |
| In-flight duty-free items | Airport facilities | Sports equipment |
The Sriwijaya Air Ternate office is located in Ternate , Indonesia.
Yes, they can troubleshoot check-in problems and help you get your boarding pass if you’re stuck.
The Sriwijaya Air office is open around the clock, 24 hours a day, to serve flyers.
Yes, the team can organize group reservations and ensure seats are arranged together when possible.